Privacy Policy
Last updated: 15 May 2025
1. Who We Are
RecertifyHR.com is operated by Gillon Holdings LLC, a company registered in the United States.
For any privacy questions, email privacy@recertifyhr.com or write to:
Gillon Holdings LLC
2108 N St Ste N
Sacramento, CA 95816
United States
2. What Data We Collect
| Context | Personal Data Collected | Purpose |
|---|---|---|
| Account registration & course use | Name, email, hashed password, employer/role (optional), course progress, quiz scores | Create and maintain your account, award HR credits, issue certificates |
| Purchases | Order ID, billing details, last four digits of card (Stripe processes full card data) | Process payments, detect fraud, meet tax & accounting obligations |
| Comments & reviews | Comment content, IP address, user-agent, optional profile photo (via Gravatar) | Display feedback, protect against spam |
| Support chat (Tawk.to) | Chat transcripts, email (if provided), IP address, cookies | Answer inquiries, improve support quality |
| Analytics & performance | Anonymised IP, browser type, pages visited, on-site actions | Improve site performance, tailor content |
| Marketing (opt-in) | Email address, name, course interests | Send newsletters, promotions, product updates |
We do not knowingly collect information from children under 13.
3. How We Collect Data
- Directly from you – account creation, course enrolment, quizzes, comments, uploads, support requests.
- Automatically – cookies, server logs, similar technologies.
- From third parties – e.g., Stripe for payment status, Gravatar for profile images.
4. Cookies & Tracking Technologies
Cookies help us keep you logged in, remember settings, prevent spam, analyse traffic, and enable live chat. Most expire within two weeks; analytics cookies may last up to one year. You can block cookies, but some site features may stop working.
5. Legal Bases for Processing (GDPR)
| Basis | Examples |
|---|---|
| Contract | Deliver courses, issue certificates |
| Legitimate interests | Fraud prevention, site optimisation, marketing to existing customers |
| Consent | Email newsletters, non-essential cookies |
| Legal obligation | Accounting, tax records |
6. Who We Share Data With
| Recipient | Reason | Safeguards |
|---|---|---|
| Stripe | Secure payment processing | PCI-DSS compliant; full card data never reaches our servers |
| Tawk.to | Live chat support | Standard Contractual Clauses for EU data, if applicable |
| Gravatar (Automattic) | Optional profile images | Only an MD5 hash of your email is shared |
| Web & CDN hosts (Hostinger, QUIC.cloud) | Site hosting & speed | Data-processing agreements |
| Email/marketing tools (opt-in) | Newsletters & account alerts | Unsubscribe link in every email |
| Regulators or courts | Legal compliance | Only when legally required |
We never sell your personal data.
7. Data Retention
| Data Category | Retention Period |
|---|---|
| Comments & metadata | Indefinitely |
| Course records & certificates | ≥ 7 years (accreditation proof) |
| Support chat logs | 2 years |
| Marketing consent | Until you withdraw |
| Analytics data | 14 months (then aggregated or deleted) |
8. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you can:
- Access, correct, or delete your data
- Restrict or object to processing
- Receive a portable copy
- Opt out of sale/sharing of personal info (we don’t sell data)
Email privacy@recertifyhr.com to exercise any right. We’ll reply within 30 days.
9. Data Security
We use HTTPS, firewalls, regular backups, malware scanning, and role-based access controls. While no method is 100 % secure, we follow industry best practices.
10. International Transfers
Our servers are in the United States. If you access RecertifyHR.com from elsewhere, your data may be transferred to, stored, and processed in the U.S. and other countries with appropriate safeguards (e.g., Standard Contractual Clauses).
11. Changes to This Policy
We may update this notice for legal, technical, or business reasons. Material changes will be posted here and emailed to registered users.
12. Contact
Gillon Holdings LLC
privacy@recertifyhr.com
2108 N St Ste N, Sacramento, CA 95816, USA
By using RecertifyHR.com, you acknowledge that you have read and understood this Privacy Policy.
